DIRECTORATE GENERAL OF SYSTEMS
& DATA MANAGEMENT
4th and 5th Floors, Hotel Samrat, Chanakyapuri,
New Delhi – 110021.
Section,4(1)(b)(i) Particulars of its organization, functions and duties
The
Directorate of Systems was established in the year 1997 as an attached office
of the Central Board of Excise & Customs (CBEC) under the Department of
Revenue, Ministry of Finance, Government of India.
This Directorate was upgraded to the Directorate General of Systems in December
2002. The headquarters of this Directorate are situated at Hotel Samrat, 4th and 5th Floors, Chanakyapuri,
New Delhi – 110021.
This
Directorate is headed by Director General (Systems & Data Management)
assisted by three Additional Director Generals at the headquarters. (Southern Zone), headed by a Joint Director.
The
DG (Systems & Data Management) has been entrusted with the implementation
of the projects related to Information & Communication Technology. It has
initiated a number of projects aimed at harnessing Information &
Communication Technology (ICT) in achieving the objectives of Customs and
Central Excise administration. These projects are of far reaching consequence
and will alter in a fundamental way, the manner in which the department
delivers its services. The duties and responsibilities of the Directorate the
enumerated below:
Directorate
of Systems
(a)
is responsible for the design, development, programming, testing,
implementation and maintenance of Customs and Central Excise automated systems,
and for overseeing and managing the projects sanctioned by CBEC related to IT.
(b) is responsible for the management
of all Centrally deployed Customs and Central Excise computer facilities,
hardware, software, data communications.
(c)
in the automated environment, acts as a point of
reference and validation concerning procedural changes in Customs and Central
Excise, in addition to being a resource centre on business process issues.
(d) is responsible for identifying and
evaluating new technologies for application to automated systems within the
department.
(e) is responsible for developing and
maintaining all policy and subsequently, on the implementation of centralized
systems, the operational aspects of the Department’s Computer Security.
(f)
establishes requirements for computer-to-computer
interfaces between the department and various trading partners and government
agencies.
(g)
represents Customs and Central Excise on matters
related to automated processing and systems development.
(h)
implements information resource and data management.
Directorate
of Data Management
The
main functions of Directorate of Data Management is to
collect and analyze statistics relating to Central Excise & Customs and to
render technical advice to the Central Board of Excise & Customs from
statistical standpoint. Apart from providing
statistical input to Central Board of Excise & Customs, the
Directorate is also entrusted with the job of bringing out the important publications
viz. (I) Central Excise formations at a Glance, (II) Central Excise-An Abstract
of Statistics, (IV) Customs At a Glance and (V) Customs Formations at a Glance.
Besides providing information for monitoring of revenue collection by various
Central Excise & Customs Commissionerates, information collected and
complied by this Directorate helps Ministry of Finance in framing fiscal policy
and taking necessary corrective steps for augmenting revenue collection through
the instrument of Union Budget each year and through several Notifications
issued from time to time as an ongoing exercise.
(ii)
Powers and Duties of its officers and employees:
The officers working in the DGS&DM enjoy all the powers vested upon them by
the Customs & Central Excise laws. However, this Directorate being an
attached office of the CBEC, the powers for implementing Government policies as
well as laws relating to Customs, Central Excise & Service Tax are not exercised, as this work is assigned to the field
formations and anti-smuggling/anti-evasion units under CBEC. The duties of the
officers of the Directorate are as enumerated at (i)
above.
(iii)
Procedure followed in the decision-making process, including channels of
supervision and accountability:
A Organization chart indicating the hierarchy of
decision-making in the Directorate General of Systems and Data Management is as
under:
Director General—ADG System & ADG Data Management—Addl/Jt.
Directors—Dy./Asstt. Directors—CSO.
(iv) Norms set by the DGS &
DM for the discharge of its functions:
The norms for different computerization projects relates to implementation of
new projects, maintenance of the existing projects and researching on the
future projects. Further, the DGS & DM is committed to the norms and
objectives laid down in the Citizens’ Charter and the CBEC Vision Documents,
details of the which may be had from CBEC’s website http://www.cbec.gov.in
(v)
Rules, Regulations, Instructions, manuals and records held by the DGS&DM or
under its control or used by its employees for discharging its functions.
The mandate of the Directorate of Systems is to harness Information Technology
to streamline processes and clearance procedure under the Customs, Central
Excise and Service Tax Laws. Instructions, Circulars and Public Notices to this
end are isssued by CBEC and field formations based on
the recommendations of this Directorate. The DGS&DM is also responsible for
dissemination of information relating to Customs, Central Excise and Service
Tax Laws, CBEC rules, regulations and procedure, travel related information and
jurisdicational field offices through electronic
media. To this end, it maintains CBEC’s corporate website http://www.cbec.gov.in which contains all
the above information updated on a regular basis. This web site also hosts
downloadable forms, FAQs and search facility. In addition, for the benefit of
its clients using the e-commerce infrastructure there is the gateway ‘ICEGATE’
for filing electronic documents and checking document status etc, and there is
an e-commerce website
http://www.cbec.gov.in which disseminates
information related to electronic message formats, procedures to be
followed for electronic interchange, code directories used in e-commerce
transactions, helpdesk and online chat facilities and facility for filing
electronic documents on a 24 × 7 basis. These websites also provide the
software for preparing electronic documents in a freely downloadable format.
Electronic filing of Central Excise & Service Tax returns has been enabled
through the http://www.cbec.gov.in web site.
CBEC has also been licensed by the Controller of Certifying Authorities to act
as a digital certifying authority under the provisions of the Information
Technology Act, 2000 to issue digital certificates of Class 3 (providing for
the highest assurance on the subscriber’s identify). This facility called iCert has also been set up and operated by DGS&DM and
maintains a repository of all subscribers to
whom certificates have been issued. Information relating to iCert
may be viewed at http://www.cbec.gov.in
The Directorate of Data Management collects, analyses
and submits statistical information relating to Customs & Central Excise
for MIS and brings out certain publications of the CBEC.
(vi) Statement of categories of
documents that are held by DGS&DM or under its control
(i) Comprehensive
information on Customs, Central Excise and Service Tax laws and procedures maintained
at the http://www.cbec.gov.in web site.
(ii) Information
relating to the procedure for transacting business electronically with CBEC
maintained at the http://www.cbec.gov.in web site.
(iii)
Respository of digital certificate subscribers held
in the iCert facility .
(iv) Revenue statistics
maintained by the Directorate of Data Management.
(vii)
Particulars of any arrangements that exists for consultation with and
representation by members of the public in relation to the formulation of its
policies and implementation thereof
(i) As
Systems Directorate is actively involved in business process reengineering, it
as an ongoing dialogue with stakeholders such as Industry Associations, Customes House Agents, export promotion councils, trade
bodies, financial institutions, airlines, shipping lines, custodians such as
Airports Authority of India, Port Trusts, Container Corporation of India, CWC
and other warehouse operators. These meetings are organized under the aegis of
the concerned stakeholder or the jurisdictional Customs/ Central Excise
formation (open house) or other government bodies such as DGFT on a regular
basis.
(ii) Document
tracking facility for electronically filed Customs documents is available at
the http://www.icegate.gov.in web site and in the form of telephonic inquiry
system (IVRS), touch screen kiosks and outsourced service centers in the Custom
Houses. Online chat facility and 24 × 7 helpdesk is also available at the icegate facility.
(iii)
DGS&DM follows an extensive policy of consultation
with the IT industry in order to deploy suitable systems to maintain very high
service standards.
(iv) This Directorate is
planning to deploy an automated courier clearance system in a public private
partnership model in association with the Express Industry Council of India
(EICI).
(v) General
comments, suggestions and queries can be posted by
any members of the public on the http://www.cbec.gov.in web site.
(viii)
Statement of the boards, councils, committees and other bodies consisting of
two or more persons constituted as its part or for the purpose of its advice and
as to whether meetings of those boards, councils, committees and other bodies
are open to the public or whether the minutes of such meetings are accessible
for the public.
(i) The
Export Promotion Board headed by the Cabinet Secretary monitors the progress of
computerization in CBEC.
(ii) A
high level Empowered Committee headed by the Advisor to Hon'ble
Finance Minister and comprising Revenue Secretary, Expenditure Secretary and
prominent representatives from the IT industry has been set up for granting
approvals to IT related projects in CBEC and the Central Board of Direct Taxes
(CBDT) and meets on a monthly basis.
(iii) National
E-governance Action Plan (NEGAP) of the Government of India has identified
CBEC's IT projects as mission mode projects and is monitoring them.
(ix)
Directory of its offices and employees
This
information has been notified by the Directorate separately.
(x)
Monthly remuneration received by each of its officers and employees, including
the system of compensation as provided in its regulations
This
information has been notified by the Directorate separately.
(xi)
Budget allocated to each of its agency, indicating the particulars of all
plans, proposed expenditures and reports on disbursements made
This information
has been notified by the Directorate separately.
(xii)
Manner of execution of subside programmes including the amounts allocated and
details of beneficiaries of such programmes.
Not
applicable since DGS&DM is not executing any subsidy programmes.
(xiii)
Particulars of recipients of concessions, permits or authorizations granted by
it.
Not applicable since no such concessions, permits or
authorizations are granted by DGS&DM.
(xiv)
Details in respect of the information, available to it or held by it, reduced
in an electronic form.
(a) Comprehensive
information on Customs, Central Excise and Service Tax laws and procedures
maintained at the http://www.cbec.gov.in web site.
(b)
Information on transacting business electronically with Customs maintained at http://www.icegate.gov.in
web site.
(c) Information
on electronic filing in Central Excise & Service Tax available at http://www.exciseandservicetax.nic.in
(d) Repository
of digital certificate subscribers maintained at the iCert
facility. This information is required to be kept secret by Certifying
authorities operating under the IT Act, 2000 and cannot be disclosed to members
of the public.
(e) Directorate
of Data Management is maintaining commodity-wise revenue of Customs, Central
Excise & service-wise revenue of Service Tax in electronic form.
(xv) The particulars of facilities available to citizens for
obtaining information, including the working hours of a library or reading
room, if maintained for public use.
This
information has been notified by the Directorate separately.
(xvi) Names, designations and other particulars of the Public Information Officers :
Please see
the list of CPIOs provided separately at http://www.cbec.gov.in/info-act/aa-cpio/aa-cpio-idx.htm
(xvii)
Such other information as may be prescribed -
NIL
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