Frequently Asked Questions

The replies to the FAQs are aimed only at creating public awareness about Customs, Central Excise and Service Tax and are not meant to be used for legal or professional purposes. The readers are advised to refer to the statutory provisions or seek guidance from nearest Customs, Central Excise or Service Tax office for all their professional needs

CUSTOMS

Q.1

Please give me the rate of duty on a particular item

A.1

We regret that we do not have the personnel at present to give specific rates of duty. All the necessary information to work out the rate on your own is given on the web site. 

Q.2

I am not able to find the latest notification or a particular notification.

A.2

As soon as a notification is received by us it is put on the 'what's new'.  If you are already conversant with the tariff, you need look no further. 

The site has two separate ways of finding notifications. We have the 'currently valid notifications'. At any point of time these notifications are listed by the first notification no. and are amended up to date.  The amending notifications are listed in 'italics' at the bottom of each notification.  For example, notification 16/2000-customs, dated 1-3-2000 has been amended by notification No. 31/2000 Cus., dated 24-3-2000.

We also give you the facility of checking the original wording of all 'notifications issued in the year 2000'. (un-amended) This will be of use if you want to check when a particular change was made.

To find a particular notification, you can also use the search from the main page. Please note that notifications of a general nature covering several tariff items are shown in general exemptions at the top bar of the tariff. Notifications pertaining to a single tariff item are hyperlinked from the bottom of the tariff item. Existing Anti-dumping notifications can be checked from a single list which can be reached from the main page of the tariff.

Q.3

I need Notification  No. 1/64-customs, dated 18-01-1964 which prohibits the import of certain goods.

A.3

Click here for Notification 1/64-Cus., dated 18-01-1964.

Q.4

I have a digital photo camera which I bought here in South America. I am working here on an assignment and will return to india after two months. My problem is I don't have the recipt of digital photo camera which I bought for USD 400, almost four months ago. Could you please tell me , how can I prove the actual cost and the usage time of it, at airport for customs duty.

A.4

The Indian Customs will have the approximate value of digital camera of popular make/brands. You can also get a copy of the manufacturers brochure/printed pricelist of the digital camera, from any dealer and that can be shown to Customs

Q.5

I am residing in Denmark for the last 14 months wish to bring a used microwave oven (Costing Approximately 4,200 INR (800 DKK) and weighing 15 Kilograms) with me to India. I purchased this oven here in Denmark 6 months back and I have been using this oven for my personal use in my kitchen. Now while coming to India I  wish to bring this item with me.
I am not aware of Indian customs rules. Would you please help me sending rules and regulations for the above said article and also the amount of custom duty to be paid in case, if this item falls in any category of articles to be charged under customs rules. 

A.5

You are entitled to Rs 12000 allowance. If there is no other new/electronic gadget being imported by you, then the used Microwave oven can be cleared free of duty within the permissible allowance

Q.6

I am NRI US citizen and I plan to travel to India (mother land) in coming days. Although I have obtained info about Duty Free Allowances, I am still afraid about harassment from Indian custom officers.

A.6

Thank you for your letter. As long as you are complying with the provisions of the law there is nothing to fear. In the event of any harassment by any officer, you may immediately contact the senior most officers on duty, usually the Deputy Commissioner of Customs. In case of demands for illegal gratification/graft, there are explicit directions/Notices at every airport on whom to contact

Q.7

We want to import parts of lead acid battery from china however lead acid battery complete from china is facing anti dumping duty we plan to manufacture batteries here in india after importing only some parts and making some of them in india. Is it legal ?

A.7

In absence of any details as to what is being imported it is not possible to give any clarification. As regards importability/Anti dumping duty please make a reference to DGFT/Ministry of Commerce

Q.8

Please can you clarify what the duty free allowance is for someone of Indian Origin (British passport holder flying to India form the UK)  returning to India for a short holiday ?
Some Web sites say it is RS 6,000.00 and on others I have seen it is Rs 12,000.00.

A.8

The persons of Indian origin (British Passport holder) coming to India are eligible to a free allowance of Rs 12000/

Q.9

I am Canadian citizen. I would like to bring a new car to India. Furthermore, I would like to know that how much is the custom duty on a BRAND NEW car?

A.9

The total Customs duty incidence on cars comes to around 181%. The car can only be imported, if you are transferring residence into India and the engine capacity is less than 1600 cc (for new cars), there is no cc limit for old and used cars, in your possession for more than 1 year

Q.10

I am travelling this week to India for a week. I have special dietary needs and would like to take some frozen chicken and meat meals for my personal use during my stay. Please advise if there are any restrictions.

A.10

The Indian Customs will allow you to clear food items etc if they are imported for your own personal use during your stay of 1 week in India. The value of personal effects/goods including food items,upto Rs 12,000 are allowed free of any Customs duty..

Q.11

I am an Indian national residing in the UK for the past 8 years, and now planning to return back to India for good. I have gone through the website and have noted the customs allowances / contents in Annex 1 and 2 etc. However I was not still clear about the exact procedure particularly in terms of the paperwork involved. Should I have to have any formal kind of paper work for customs purposes (to avail transfer of residence) before I ship our house hold articles via a removal company? And also can I avail a door to door service or customs clearance in an inland customs depot (in Bangalore)?

A.11

You are entitled to claim a Transfer of Residence. This allows you certain duty concessions, on the list of items mentioned in the Annex. For all other items, there is no duty. As regards being able to clear it at ICD,Bangalore, and the answers yes You are advised to have a complete, carton wise inventory of goods. For the electronic items, the purchase bill/invoices also come in handy in helping the Customs officer in arriving at the fair value

Q.12

An American national suffering from "attention deficit hyperactivity disorder" and using prescription drug "Adderall XR", is travelling to Italy and Australia for studies.  He is carrying sufficient quantity of the drug to last him for six months.  On his way to Australia, he also wishes to visit India with the drug in his possession.  Grateful indicate by return message whether there would be any problem for him to carry the drug in and out of India and, if so, the procedure for him to get a special permission for the purpose. The chemical components of the drug are as follows:

i.     Dextro-amphetamine Saccharate
ii.    Amphetamine Asparate
iii.   Dextro-amphetamine Sulphate
iv.   Amphetamine Sulphate

A.12

There is no difficulty in Customs clearance, as long as the medicines are in quantities sufficient for his consumption and as long as he has the necessary prescriptions/ Doctors certificate

Q.13

I would like to have clarification on one point where husband and wife are returning separately to India at separate time after working abroad on independent job visa. do they have independent right to transfer of residence concessions as allowed in the rules.

A.13

As long as the visa and job status are identifiably independent, and the fact that husband and wife are returning to India separately, the duty free entitlements of each passenger will be available to you. However, for certain benefits like the Transfer of Residence, being one family your total entitlements for duty concession gets restricted to Rs 1.5 lac only

Q.14

I am a  Non Resident Indian. I am posted in Jersey since May 1998. I shall be returning back to India shortly. I have a computer, which is more than three years old. I am not in a position to dispose it off. As now a days no body buys old computers. If I bring it with me back to India, will it attract custom duty if so how much and what shall be the basis. I am not having any receipt. What do I do. For me it would not be worth more then  Rs 6000/. If the custom officer values it more then then I would not like to take the delivery. I would however like to keep the hard disk with me.

A.14

In case you are coming to India on transfer of Residence, there are certain duty concessions. The computer in question will also be eligible for a concessional rates of duty approximately 35%. As regards the value, the depreciation rate is 16%, 12% and 10%, for each of the years, making a total of 38% on the original purchase price. You can calculate the duty liability accordingly

Q.15

I'm an Indian and employed in Germany on Green card. I've a laptop here, which I carry with me wherever I go. In next few months I'm planning to visit my family in India for 3-4 weeks. Now my question is - will carrying a laptop with me attract customs problems, though the item is not being imported but is a part of personal effects? If 'Yes', then what should be the course of action.

A.15

You have not given your job description/nature of visit to India. I may advise that you are entitled to carry your laptop as long as it is a part of your personal effects, i.e. it is being used by you and is required for your official purposes.

Q.16

How the CIF Value is arrived  in case of Imports of goods by Air on FOB Basis

A.16

The duty is always calculated on C.I.F. In case the actual insurance/freight are not available, the Customs Act provides for levy of a notional freight and insurance

Q.17

Whether the term "P. C".used in the Baggage Rules includes a LapTop which is a constant companion of a professional and the term "professional" will cover a research student,e.g. a student who conducted research  for Ph. D. degree in a well-known university and who has been receiving stipend for the same.

A.17

The laptop is not treated as a P.C, being a distinct entity. As regards being able to Cary it, I may advise that there exist a provision for issue of an EXPORT CERTIFICATE. Any person who is going abroad can get the certificate issued from any Customs formation and on its production while re-entering India the same can be cleared without payment of Customs duty.

Q.18

We introduce ourselves as a designers and consultants in industrial automation. We wish to enter in to a business of distributorship of CNC wood routing machines manufactured in usa. We will be acting as a distributor/ technical representative of the parent company in USA. Principally the parent company is agreed to appoint us as an authorized distributor/technical representative .in India. We would like to know the formalities needs to be done by us as well as the parent company to start this business.

A.18

You are advised to approach the Custom House/Port/ICD from where the goods are proposed to be imported or exported. You may also like to register yourself with the nearest office of the DGFT (Directorate General of Foreign Trade) in the Ministry of Commerce. For further details you may see the Customs and DGFT websites regards

Q.19

I am looking for information on clearance through Mumbai Customs of item 8482( Ball & Roller Bearings) for year 2001.

A.19

The import details are published daily (DAILY LISTING).You may approach the Mumbai Custom House PRO for further details. Alternatively, the import details can be obtained from the Directorate of Commercial Intelligence and statistics (DGCIS), Ministry of Commerce, Kolkata . you may also contact them through e-mail viz.mrc@dgcis.nic.in 

Q.20

I would like to have clarification on one point where husband and wife are returning separately to India at separate time after working abroad on independent job visa. do they have independent right to transfer of residence concessions as allowed in the rules.

A.20

As long as the visa and job status are identifiably independent, and the fact that husband and wife are returning to India separately, the duty free entitlements of each passenger will be available to you. However, for certain benefits like the Transfer of Residence, being one family your total entitlements for duty concession gets restricted to Rs 1.5 lac only

Q.21

Please can you clear up one thing. Can a person of Indian origin bring up to RS 12,000.00 of goods into India free of duty. By person of Indian origin I mean someone travelling on a British passport. Can the person bring any goods apart from those mentioned on the Annexure I and Annexure II on the web site, as long as the value of such goods does not exceed 12,000 rupees in which case the goods are liable to tax.

A.21

Regarding your query as to whether an Indian holding British passport is eligible for the Rs 12000 free allowance it is advised that your status is of a tourist of Indian origin. Such tourists can get the 12000 duty free allowance. In case the tourist is coming via Pakistan the entitlements are less

Q.22

I am an Indian citizen and have been residing in the US for the past four years. I plan on returning back to India permanently in a couple of months.   I wanted to check with you about the custom rules for shipping household items from here

A.22

The CBEC website mentions all the details and entitlements, please go through it carefully. In case you are Transferring Residence to India, the T.R benefits are also available to you for all your household effects. Under TR, the electronic items (detailed list is on the website)are subject to a concessional rate of duty of 35% only.while all other goods are allowed free of duty

Q.23

WRT the attacks on Sept 11th 2001 on WTC, what are the revised rates (i.e. total allowable limit in INR) of duty free baggage allowed for Indian nationals who have gone abroad on professional visits for 90 days or so. Secondly, do mobile phones qualify as professional equipment and are they exempt from duty? Thirdly, how much foreign currency can a person get into India without filling CDF.

A.23

Please go throughout the CBEC website for details. You are entitled to Rs 12000/ duty free allowance. The mobile phone will be charged to duty. The F.C limit is 10,000 USD equivalent or less.

Q.24

My sister is coming from US to India for a visit for 30 days. She has a US green card but she is a citizen of India. The last time she visited india was more than 1.5 year ago. She bought a microwave oven about a year ago and she is bringing it with her to India. She has a receipt of the purchase date and price (50 dollars) of the microwave oven. She has no other items that are new. Everything else is her clothes and itmes of daily use. According to the customs law can the microwave be considered towards the duty free entitlement of Rs 12000.00
If not how much tax she has to pay.

A.24

The Customs have their own pricelist (Usually the manufacturers price, for all known brands). In case the 50 USD price is from a manufacturer/dealer, with original invoice, this should be acceptable to Customs and would be allowed free of duty, within the Rs 12000 limit

Q.25

I am returning to India after 26 months of abroad (USA) stay. In the process I have to carry my music system and DVD player to India because I just cannot give it away. Please let me know the procedure, entitlement for me. I am an Indian resident.

A.25

The CBEC website gives you the necessary details , please go through it carefully for your entitlements. You are normally entitled to a duty free allowance of Rs 12000/. In case of Claim for transfer of residence, you will get further duty concession and depreciation on the value of the goods

Q.26

I have been living in Australia for last more than 18 months and will be permanently returning to India in March. During my course of stay here, I have bought certain items:
1. Laptop Computer(purchase price Rs. Rs.80,000/- bought in March'00)
2. VCR (Price Rs. 6700/- bought in Jan'00);
3. Printer (Price Rs. Rs. 6500/- bought in Aug'00);
4. A Portable music system(price Rs.2000/- bought in Jan'00).
These items were kind of necessity when I bought them. I can also use them in India but would like to know if I need to pay custom duty if I bring these to India on my return. What would be rate of duty. And will the duty be on purchase price or the depreciated value as most of the items are more than one year old.

A.26

The CBEC website has already given a user-friendly description of your entitlements. Please go through it carefully, as ll your queries get resolved there. Yes, you will have to pay duty on all these items, but at a depreciated value. Further, if you are claiming Transfer of Residence, the duty concession is also available

Q.27

I have a digital photo camera which I bought here in South America. I am working here on an assignment and will return to india after two months. My problem is I don't have the receipt of digital photo camera which I bought for USD 400, almost four months ago. Could you please tell me , how can I prove the actual cost and the usage time of it, at airport for customs duty.

A.27

The Indian Customs will have the approximate value of digital camera of popular make/brands. You can also get a copy of the manufacturers brochure/printed pricelist,of the digital camera,  from any dealer and that can be shown to Customs

Q.28

I am residing in Denmark for the last 14 months wish to bring a used microwave oven ( Costing Approximately 4,200 INR ( 800 DKK) and weighing 15 Kilograms) with me to India. I purchased this oven here in Denmark 6 months back and I have been using this oven for my personal use in my kitchen. Now while coming to India I wish to bring this item with me. I am not aware of Indian customs rules. Would you please help me sending rules and regulations for the above said article and also the amount of custom duty to be paid incase, if this item falls in any category of articles to be charged under customs rules. 

A.28

You are entitled to Rs 12000 allowance. If there is no other new/electronic gadget being imported by you, then the used Microwave oven can be cleared free of duty within the permissible allowance

Q.29

I am NRI US citizen and I plan to visit India (mother land) in coming days. Although I have obtained info about Duty Free Allowances, I am still afraid about harassment from Indian custom officers in Bombay. If I am forced to pay bribery, what should I do? Who should I contact for this kind of act?

A.29

As long as you are complying with the provisions of the law there is nothing to fear. In the event of any harassment by any officer, you may immediately contact the senior most officer on duty, usually the Deputy Commissioner of Customs. In case of demands for illegal gratification/graft, there are explicit directions/Notices at every airport on whom to contact

Q.30

We want to import parts of lead acid battery from china however lead acid battery complete from china is facing anti dumping duty we plan to manufacture batteries here in India after importing only some parts and making some of them in India

A.30

In absence of any details as to what is being imported it is not possible to give any clarification. As regards importability/Anti dumping duty Please make a reference to DGFT/Ministry of Commerce

Q.31

Please can you clarify what the duty free allowance is for someone of Indian Origin (British passport holder flying to India form the UK)  returning to India for a short holiday ?

A.31

The persons of Indian origin (British Passport holder) coming to India are eligible to a free allowance of Rs 12000/

Q.32

I am travelling this week to India for a week. I have special dietary needs and would like to take some frozen chicken and meat meals for my personal use during my stay.

A.32

The Indian Customs will allow you to clear food items etc if they are imported for your own personal use during your stay of 1 week in India. The value of personal effects/goods including food items,upto Rs 12,000 are allowed free of any Customs duty.

CENTRAL EXCISE

Q.1

What is Excise Duty? Is it collected by the State Government or the Central Government? How is it different from Sales Tax?

A.1

Excise duty is a tax on manufacture or production of goods. Excise duty on alcohol, alcoholic preparations, and narcotic substances is collected by the State Government and is called "State Excise" duty. The Excise duty on rest of goods is called "Central Excise" duty and is collected in terms of Section 3 of the Central Excise Act, 1944. Sales Tax is different from the Excise duty as former is a tax on the act of sale while the latter is a tax on the act of manufacture or production of goods.

Q.2

Whether a manufacturer or producer of goods is required to obtain a license from the Central Excise department for payment of Central Excise duty?

A.2

No license is required and a simple registration with the Central Excise department would suffice.

Q.3

What categories of persons are required to obtain registration with the Central Excise department?

A.3

Subject to specified conditions, generally the following categories of persons are required to get themselves registered with the Central Excise department: (i) Every manufacturer of dutiable excisable goods; (ii) First and second stage dealers or importers desiring to issue Cenvatable invoices; (iii) Persons holding bonded warehouses for storing non-duty paid goods; (iv) persons who obtain excisable goods for availing end-use based exemption.

Q.4

Is there any category of persons who are exempt from obtaining registration?

A.4

Yes. Subject to specified conditions, the following categories of persons need not obtain Central Excise registration. (i) Manufacturers of goods which are chargeable to nil rate of duty or are fully exempt; (ii) SSI manufacturers having annual turnover of below Rs.90 lakhs. Once their turnover touches Rs.90 lakhs, they should give the prescribed declaration to the Jurisdictional Superintendent of Central Excise; (iii) Job-workers of ready-made garments if the principal manufacturer undertakes to discharge the duty liability; (iv) Approved/licensed units in Export Processing Zones, Special Economic Zones and 100% Export Oriented Units.

Q.5

What is the procedure for obtaining registration?

A.5

Apply to the nearest Central Excise Division Office in Form A.1 along with a self attested copy of the PAN issued by the Income Tax Department. After post verification, a regular Registration certificate in form RC is normally issued immediately, as far as possible

Q.6

What are the items on which Central Excise duty is leviable?

A.6

All goods listed in the Central Excise Tariff Act, 1985 attract Central Excise duty unless specified to the contrary in the Act itself or under any notification issued under the Central Excise Act, 1944 by the appropriate statutory authority.

Q.7

Who is liable to pay Central Excise duty?

A.7

Generally speaking, the manufacturer who actually undertakes manufacturing activity is liable to pay Central Excise duty. A person does not become a manufacturer simply by supplying raw materials to the manufacturer or getting his goods manufactured according to his own specifications, brand name or trade name, etc. However, for the textile sector, the option is with the supplier of raw materials or with the job worker to pay duty.

Q.8

What is the rate of duty on various category of goods?

A.8

The rate of duty on each item is specified in the Central Excise Tariff Act, 1985. In some cases, the statutory rates of duty have been lowered or reduced to Nil by the Central Government in terms of Section 5A of the Central Excise Act, 1944. Anyone interested in knowing the effective rates of duty in respect of any goods must refer to the Tariff or seek guidance from the nearest Central Excise Officer, if necessary.

Q.9

Is there any exemption from payment of duty for Small Scale Industries?

A.9

Generally speaking, the Small Scale Units, who manufacture the goods specified in the relevant exemption notifications and fulfil the conditions specified in such exemption notifications, are exempt from payment of duty till their aggregate clearances do not exceed Rs.1 Crore in a financial year. The Small-Scale units whose clearances in the previous financial year exceeded the limit of Rs.3 Crores, which will also include the value of exempted goods (excluding exports), are not entitled to such exemption. Generally speaking, the Small Scale units who are availing the CENVAT credit are required to pay duty at concessional rate of 60% of the prescribed rate till their clearances reach Rs.1 Crore. For further details, please consult the nearest Central Excise Range Office.

Q.10

What is the period for filing returns by the assessee?

A.10

An SSI unit is required to file returns on quarterly basis within 20 days from the date of completion of the quarter, but non-SSI units are required to file returns on monthly basis within 10 days from the date of completion of month.

Q.11

What action department takes for non-filing of returns?

A.11

A penal action is envisaged on failure to file the returns in time. Penalty may extend up to Rs.2000/-.

Q.12

How and when Central Excise duty is to be paid?

A.12

An SSI unit has to pay duty on monthly basis by 15th of the succeeding month. Other units are required to pay duty on monthly basis within 5 days of completion of the month in question.. The assessee is required to deposit the amount of duty payable in the nominated bank along with the prescribed TR-6 challan and on this amount being credited in the government account, he can take credit in the PLA register. Such credited amount can then be utilized for discharging the duty on goods cleared from his factory. However, for the month of March, the duty has to be paid by 31st March, both for SSI and Non SSI units. Further, in case of default in payment of duty, the interest is leviable @ 2% per month or Rs. 1000/- per day, which ever is higher, starting from the date on which the duty was required to be paid till the date of payment (subject to the interest not exceeding the duty amount.

Q.13

What is the facility for mitigating the cascading effect of duty? What is CENVAT?

A.13

Subject to prescribed conditions, the assessee has to obtain a duty paid invoice from the consignor and then he can take credit of such duty amount in the account maintained for this purpose and the same can be utilized by him for the payment of the duty on the goods from his factory. This credit is called CENVAT. Please consult the nearest Central Excise Range Office for further information.

Q.14

What formality of Customs is to be fulfilled at the time of export from the factory or what is the procedure for export of goods?

A.14

The assessee is required to inform to the Superintendent/Inspector in the Range Office 24 hours in advance about the proposed consignment of export. The Central Excise officer remains present while stuffing the goods in the container. After completion of the stuffing, the container is sealed with the Central Excise seal in presence of the said officer. Necessary documents such as ARE-1, invoice, packing list are also signed by the said officer. Self-sealing facility is also available under which the assessee himself stuffs the container and take clearance thereof. For more details, please contact the nearest Central Excise Range Office.

Q.15

Whether Central Excise registration is separately required by 100% EOU?

A.15

No. The licence granted by the jurisdictional Custom Officer under Section 58 of the Customs Act, 1962 is sufficient.

Q.16

What benefit does a 100% Export Oriented Unit get from the Central Excise?

A.16

Subject to prescribed conditions, no Excise duty is payable on the capital goods, raw materials, spares, consumables, etc. procured by the 100% EOU..

Q.17

What is the procedure to be followed for setting up a 100% EOU?

A.17

On obtaining LOP from the Development Commissioner, a manufacturer is required to approach the Commissioner of Central Excise for declaration of the place as a warehousing station under Section 9 of the Customs Act. Thereafter, the manufacturer is required to obtain private bonded warehouse licence under Section 58 of the Customs Act and permission to manufacture goods under Section 65 of the Customs Act from the jurisdictional Deputy/Assistant Commissioner.

Q.18

What is CT-3 certificate and who issues it?

A.18

CT-3 certificate is required to be obtained from the Range Superintendent of Central Excise on the basis of which a 100% EOU can procure duty free indigenous goods.

Q.19

What is the periodical return to be filed by a 100% EOU and when?

A.19

The 100% EOU is required to file monthly return in prescribed form.

Q.20

Is it permissible for 100% EOU to sell the goods in local market?

A.20

Yes. Under certain circumstances, 100% EOUs are permitted by the Development Commissioner to sell the goods in the local market on payment of appropriate duty.

   
SERVICE TAX
Q.1 What is e filing ? 
A.1

E filing is a facility for the electronic filing of Service tax returns by the assesse from his office, residence or any other place of choice, through the Internet, by using a computer. The assesse can go to the e filing site `Home Page' by typing the address http://servicetaxefiling.nic.in in the address bar of the browser.

Q.2 Who can e file their returns ?
A.2

Assesses having a 15 digit STP code and falling under the following categories can avail of the facility of electronic filing their 'Return' for the following services;

a) Telegraph Services (TGH)
b) Telephones (TSU);
c) Life Insurance Services(LIS),;
d) Insurance Auxiliary (IAX),
e) General Insurance Business (GIB);
f) Stockbrokers (STB);
g) Advertising Agencies (ADV) and
h) Courier Services (COU).
i) Banking and Financial (BFN)
j) Custom House Agents (CHA)

This facility will be extended to other services in stages.

The assessee should take care to ensure that he has been indicating his 15 digit STP code in the challans used by him from September 2002. An assessee who has not done this may also opt for e filing but he will have to submit copies of challans manually to the department after e filing his return, evidencing payment of duties, after indicating his 15 digit STP code on each challan.

Q.3 Can all types of returns be filed electronically ?
A.3 At present only Service Tax return ` ST 3' can be filed electronically.
Q.4 Is e filing compulsory ?
A.4 No. E filing of returns is an assesse facilitation measure of the department in continuation of its modernization and simplification program. It is an alternative to the manual filing of returns.
Q.5 What about assesses who fall under more than one category ?
A.6 Assesses  coming  under  the  above  categories,  have  to  file  separate  returns  for  each  of  the services provided by them.
Q.6 Do they have to simultaneously also file a manual return or submit manual TR6 challans separately?
A.6 If  an  assessee    files  electronic  returns  for  any  of  the  permissible  categories  of  services  and receives an electronic acknowledgement of the same, he need not file a manual return for the same service. He need not file the manual TR 6 copies for the said returns if he has taken care to ensure that  he  has  been  indicating  his  15  digit  STP  code  in  the  challans  used  by  him  from  September 2002. If the assessee is a provider of more than one service, it is desirable that he pays his challan service  wise,  so  as  to  take  maximum  benefit  of  the  procedure.  He  should  however  preserve  the manual  copies  of  the  TR  6  challan  for  production  before  the  officer,  in  the  rare  occasion  it  is called for, or as stated above, if the assessee  has not been indicating his 15 digit STP code in the challans used by him from September 2002.
Q.7 What is the procedure for e filing ?
A.7 Those assesses coming under the above service categories and who have a 15 digit Service Tax Payer Code allotted to them, should file an application to their jurisdictional AC / DC as laid out  in  Trade  Notice  issued  in  this  regard.  They  should  mention  a  trusted  e mail  address  in  their application, so that the department can send them their userword and password to help them file their  return.  They  should  log  on  to  the  Service  Tax    E filing  Home  Page  using  the  Internet.  On entering their STP Code, user word and password in the place provided on the Home Page they will  be  permitted  access  to  the  E filing  facility.  They  should  then  follow  the  instructions  given therein.
Q.8 To whom should I make a request for e filing permission?
A.8 The  assesse  should  file  an  application  to  their  jurisdictional  AC  /  DC  as  elucidated  in  TN mentioned above, for e filing permission.
Q.9 How will the permission for e filing of returns be communicated to the me ?
A.9 The  permission  for  e filing  will  be  communicated  to  the  assesse  through  the  e mail  address provided by him. It would also contain the user ID and password required for e filing.
Q.10 Is it necessary for me to have an e mail address ?
A.10 Yes. They should mention a trusted e mail address in their application, so that the department can send them their User Word and Pass word, to help them file their Return. The e mail address will also be required at the time of login.
Q.11 Can I change my user ID and password after I receives the same from the department ?
A.11 While the assesse cannot change the user ID, he can and must change the password immediately after receiving it by e mail from the department. This he can do by logging on to the CBEC website at the address http://www.cbec.gov.in and navigating to the e filing site `Home Page' where he has an option to change his  password.  He  can  also  directly  go  to  the  e filing  site  Home  Page  by  typing  the  address http://servicetaxefiling.nic.in in the address bar of the browser. It is the responsibility of the assesse to keep the password confidential and ensure that it is not known to anyone else. This is to prevent misuse. The responsibility for the return filed using the password of the assesse will be his.
Q.12 What should I do when I change my e mail address ?
A.12 When the assesse changes his e mail address he should intimate the department of his new e mail address. This will help him in continuing to receive messages from the department electronically.
Q.13 What is an STP code ?
A.13 The STP code stands for Service Tax Payer Code. It is used by the computer as a unique identifiers for  the  assesses  records.  The  department  is  presently  allotting  15  digit  STP  codes  to  individual assesses, irrespective of the number of services the assesse may be offering.
Q.14 Do I have to have a STP code for e filing ?
A.14 Yes the assesse has to have a 15 digit STP code for e filing.
Q.15 How can I be allotted a 15 digit STP code ?
A.15 The assesse will be allotted a 15 digit STP code by the jurisdictional Central Central Excise Division after he applies for the same as per the procedure set out in Trade Notice issued in this regard.
Q.16 Is PAN a must for issuing a 15 digit STP code ?
A.16 The  Board  through  its  circular  No.  35/3/2001 CX.4  dt.27.08.2001  has  instructed    that  every Service Tax Payer should be allotted a PAN based code. However since some assesses are still not having  PAN  numbers,  a  provision  has  also  been  made  in  the  Computer  System  for  issuing  a  15 digit temporary STP code. When the assesse gets his PAN number, he should immediately inform .